Honest answers, before the call.
If your question isn't here, ask it on the intro — we don't do sales-speak.
General
Are we buying advice or actual work?
Both, in that order — and the advice arrives as things you can use, not recommendations. The research ends in a plan that says who does what, where, in what order. The message work ends in words and structure ready to put on your website. Nothing we deliver needs another hire to act on it.
How do we know which service to start with?
Tell us what you sell, who should buy it, and your goal. We'll recommend the smallest sensible starting point — most businesses should start with one service, not four.
We're smaller than most agencies want. Does that rule us out?
Probably not. The research project exists so you don't have to wait until you're 'big enough' — $2,500, ten working days, and many smaller businesses should start there and run the plan themselves.
If we ever stop, what do we keep?
Everything. The research, the messaging, the customer records setup, the follow-up sequences, the reporting — in your accounts, under your logins, documented. It was built there to begin with.
Delivery
What happens when someone inquires?
It gets captured, answered quickly, followed up, and moved toward the right next step — with your team knowing exactly who they're talking to and what was already said. You close the work; that stays your win.
Which channels do you use?
Whichever ones your customers use. Search, maps, reviews, content, paid ads, social, email, partnerships, direct follow-up — the research decides, not a package.
How quickly will we see results?
The timing depends on where you're starting. Some work can launch quickly; other parts need research and preparation first. Within the first ninety days, the priority work will be built, launched, and producing enough evidence to decide what happens next.
Team
Do we need our own marketing person?
No. We can run it ourselves or build around the people and tools you already have — everything is documented either way.
Who actually does the work?
The people you meet on the first call. Every engagement is delivered by the same senior team — no junior hand-off after you sign.
Proof
Where are the case studies?
Broachly is new under this model. We publish results as they become available — with names, dates, and enough detail to verify them. Until then, we make the work, fees, dates, and ownership terms clear up front.
Commercial
How is pricing structured?
Know Your Market from $2,500. Stand Out from $4,000. Get Seen from $3,500/month. Win the Work from $5,000. The Full Program from $6,500/month. Every starting fee is on the pricing page — no gate-kept quotes.
Is there a minimum contract term?
Monthly retainers ask for a 3-month runway to make the plan pay off. After that, it's month-to-month with 30 days' notice. Fixed-fee projects run for the working days agreed at the start.
Fit
Who is this best for?
Businesses that do good work, have proof they do it, and have room to take on more of the right customers. If that's not you yet, we'll say so on the first call — and tell you what we would do first.
Tell us your goal. We’ll tell you where we’d start.
Tell us what you sell, who should buy it, and where you want to be in a year. Within two working days, we’ll send a short recommendation covering where we would start, what the work would include, and the likely investment.
Talk to Broachly →Written by the people who would do the work.